Thread: Phone powers off ?
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Old 03-23-2008, 12:06 PM
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Re: Phone powers off ?
This could be a number of things--

1) Could simply be locking up from overheating while in your pocket. Does the same symptom occur if you don't put it in your pocket and just leave it sit on a desk or table?

2) Could be a program or setting conflict (power management usually) that could be locking it up and causing it not to wake up.

3) Many of us have seen our phones lockup while switching to/from roaming under older ROM's and PRL's. Can you fill us in on what firmware and PRL your phone is using? If you're not sure, check in Start > Settings > System > Device Information.

Usually if I have this type of oddball issue, I backup my data, do a hard reset and start from scratch. Then if it happens again, I usually know it's environmental or hardware issue. Then I change the environment (ie. pocket to desk), and if it's hardware... just get it replaced under warranty.
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