Quote:
Originally Posted by Journeyjeans
Oh man. I really hope you never get a Medical Dr with that same point of view. Not picking a fight, I'm just saying...
As far as I'm concerned, it is reasonable for a specialized professional to be very knowledgeable about his of her chosen specialized field. It's not like the thread starter asked the guy to bake a cake, lol
I'm just saying  |
Your analogy may be even better than you think...Medical doctors receive just a little more training and also get paid just slightly more than Sprint technicians. However, medical doctors will often refer a patient to a specialist because, despite the extensive training and exorbitant pay rate, they do not know enough about all medical subjects to competently treat all ailments in all areas of all bodies.
Maybe part of the misunderstanding is thinking of a front-line cell phone technician as a professional on par with a doctor or an engineer. Get real; these people, as good people as most of them are, do not receive the kind of pay to motivate them to spend a lot of off hours keeping up with the latest in the industry, nor are they given the kind of training and support to acquire it on the job.
I am not defending every action or inaction by every cell phone tech; I am just saying, get off their case and be more reasonable in your expectations of them. Do not expect every tech to have the same level of passion about all 47 current Sprint devices as you have for your one device.