[sanjsrik]

Man, do a search on Seidio's customer service. It stinks. When it doesn't stink it is non-existent.

They have ONE person who is in their RMA department, that person is ALWAYS ALWAYS ALWAYS ALWAYS out to lunch, call at 8am, they're out, call at 4pm, they're out. The receptionist there will route your call and then IF she doesn't hang up on you, you'll get a voicemail.

I have been blatantly lied to, had to return batteries because of overheating after almost 2 dozen phone calls, and EVERYONE involved said "we'll make sure the RMA person calls you back" never happened.

They make passable products, but their customer support is atrocious.

You don't believe me, do a search on this and XDA-Developers site.