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Old 03-18-2008, 09:25 PM
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Baffles
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Re: insurance question

Are you sure they always send refurb? I've gotten one replacement so far (almost time to call in another) due to white spots, and they sent me a new one with no trouble. Of course I was within my 30 days. I'm going to insist on a new device this time too.

Also, does insurance go by the calendar year, or the past year for the number of replacements (as in, 3 replacements/$1000 in 2008, or 3 replacements/$1000 within a 12 month timeframe)?
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