Quote:
Originally Posted by kingsfan626
Actually the warranty is suppose to go through HTC and not Sprint. It's like if you buy a printer at Best Buy without Best Buy's warranty. You would have to ship your printer to the manufacturer to honor the manufacturer's warranty.
Also just because you pay $50 doesn't mean you'll end up with a brand new phone. Asurion also replaces the phones with refurbished units and only after they're out of refurbished units will they offer a brand new phone. How do I know this? I paid $50 to replace my Centro when my fat right butt cheek broke my screen. They in turn sent me a refurbished Centro with a problem with the speakerphone so I returned that again and told them to give me a new phone or I would keep sending back the devices with any minor flaws.
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YES..with asurion, they CAN AND WILL send u a refurb. You are correct on that.
As far as the whole warranty/manufacture issue, you're incorrect on that(when it comes to cell phones but youre right in all other respects)- the carrier deals with the manufacturer, which is why when u have a problem with your phone(a defect) you DONT call HTC. You call sprint right? If you called HTC, they WILL tell you to call sprint, or your respective carrier.