[crimekilla]

i never read the fine print on my insurance but i always assumed they would send me a refurb phone over a new one if they had them available.
is there something saying if you go through insurance you will get a new phone and not a refurb
i would go into the store. i recently got a new phone not a refurb due to the white dot issue.
you may luck out and get the new phone from a store due to the buttons