[Success100]

i think that the mileage varies here. I used to work for Alltel and Tmobile. There were times where people would get 2-3 defective phones in the DOA period(first 30 days), and in this period, with any carrier, you get an exchange for a new one. There were times where people got refurbs, and never had issues, and there were times where it took several tries, just like the new ones. I had to send my first sprint mogul back because the keyboard sensor didnt work. So i dont think its a case of "dont go for a refurb", i think its more of a these things are mass produced, and there are a few bad apples out of every bunch.