Quote:
Originally Posted by mardukeme
Open up active sync under programs, and press the sync soft key, and wait for it to fail. It should display a message stating sync failed, or attention required click on it. It will display a detailed error message is, an let us know what it is.
One more thing if her username one a pc is username@domain.com try using username_domain.com on the mogul, replace the @ with _, this might help. |
It comes up with
ActiveSync encountered a problem on the server. Support Code: 0x85010014
Searching the web leads me to believe this is related to the server's settings. I'll try contacting the IT folks again. Kennuyidaho was right to scold me for implying they may be incompetent. They work for a huge school district that is chronically understaffed. I'm sure they have bigger concerns than whether my wife has to get her email through a web browser or not.
Thanks for all your help.