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Old 05-09-2012, 04:40 AM
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hillyerm
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Re: Re-provision Sprint TV Without Hard Reset?

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Originally Posted by hillyerm View Post
Still get Error 3002: Deactivated user account. I think the key is to uninstall and then reinstall Sprint TV since the Touch has the same error until that is done.
I was able to resolve this. Steps on the Touch Pro 2 were:

Activate and then provisioning will happen automatically within a few minutes (The network is preparing your service ...)

Install 2009_5_SprintTVVGACab_1.6.4.74603_11_19_2008.cab

Install Sprint TV_1_7_189014_0.cab

Ensure Sprint TV is fully closed prior to each install. After the 2nd install it runs fine.
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