Quote:
Originally Posted by OMJ
Prince, I think you just got a DB.....you can call 10 times & get 10 different answers. When you get a person like that, it's best just to try again. Though, your argument may not get you too far, I believe they'll be supporting wimax for awhile.
as far as the buy up program....I am eligible for full upgrade on 6/1, they said if I wanted the upgrade now, it would cost me $60.....a year ago last Christmas, I bought my wife a Blackberry, the buy up price was like $80 & she wasn't eligible for like 6 months. Just depends on how much time u have left on your contract.
You may want to try another angle....ie...Last Dec I wanted to upgrade 2 lines on my account to smartphones but was trying to avoid the premium data fees. In our discussion I mentioned I might just cancel those lines & go to boost or something like that. I asked if there was anything they could do to help, she offered a $120 loyal customer credit to help offset the premium data, which of course I agreed. I then ordered (2) replenishs, lol.
I've also seen them in the past give you a credit to renew your contract....I know alot of people will try to get the renewal credit b4 buying a new phone, since they'll be renewing anyways.
worse case, u decide to leave & pay the ETF....if you're really gonna go through with it, they may offer you something to stay. They know alot ppl play this game, so you have to be prepared to really cancel.
good luck
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Yeah I was just pissed I really want to work this out because I dont want to leave Sprint. I wouldn't mind getting better data. So I am seriously considering it, but I want the EVO and I want to stay with the family here in our Evo forums. Honestly, OMJ you and some of our other devs are a big factor too! Your roms have been great on my phone and you're one of the most responsive and helpful devs and you're going with the E4GLTE so I know I'll have good roms!
Like I said I initially accepted the offer and was wrapping up the call. It was when the second rep got on that the convo went south. I'll call back soon and work something out hopefully I can get that customer loyalty credit. Maybe i can get them to match my ETF for the buy back