[skaravanic]

I think your right about the phone settings. I have done the *228 several times, still nothing, I called tech support, they finally said wipe the whole phone clean. Did that, still nothing. Did it without sd card, and did it with 16GB card. I get EV instead of 3G. I do notice that when the phone was reset it goes to Sprint although it says Verizon on the phone. I reinstall the verizon cab, and am going through all the settings to see how to get Sprint out (although I would like to keep that option) I really don't think the Verizon tech quys really know much about resetting these phones, but I tried them anyway. Maybe I will call again and see if I can get someone more knowledgable.
This phone has a "carrier provisioning" app with 4 choices - Sprint first, Verizon 2nd, Telus and then US cellular as options to run their cabs. Looked through the registry to find the cabs, wanting to back them up onto an sd card if I try anything, wnted to have a backup but havent found them yet. Any ideas would be appreciated. Thanks. I may try eventually to do the install you mentioned. I'm a little nervous about this, nubie here, and don't want to brick this phone.