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Old 01-24-2012, 12:35 PM
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Dinomon1
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GOOD app not working due to rooted - Help URGENT

Hi, I have FRX07.1 and installed "GOOD for Enterprise", with the pin from my IT dept, went via all the way, and stopped working towards the end "Acct Disabled - GOOD was not in compliance and has been wiped and disabled, Contact your IT admin"

I contacted my IT dept, they said "If you performed a root (process of unlocking the device's operating system to allow access to unauthorized software) on your device, you will not be able to use that device for the Android service."

IT dept not know that this is how I got Android on my TouchPro2; so they asked me to take it to my service provider and have them look at the phone because it keeps showing up in Good as rooted. As there is nothing IT can do until I take it to them of fix what Good sees as rooted.

Please assist; as I need to get GOOD working on my phone. Thanks in advance.
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