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Old 11-28-2011, 08:18 PM
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eric12341
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Re: No longer a sprint customer due to ongoing service issues w/no resolution in sigh

@fixxxer2008 heres the whole email:

Thank you for contacting Dan@sprint.com. I appreciate you taking the
time to speak with me today. As discussed on our call, the network team
is currently scheduled to update 2 towers in your area in January 2012.
This update would address the data speed concerns in your area.

You also inquired about the early termination fee on your phone.
224-###-####. I reviewed the account and your current data usage from
May 2011 Sprint bill to your current bill cycle ending on 12/12/2011,
the usage has increased during this period. Due to the increased use on
the data, the $190 plus tax early termination fee on your Sprint account
would remain valid. The early termination fee would post on your
12/16/2011 Sprint bill.
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