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Old 11-20-2011, 03:07 PM
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Recursion
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Re: anyone know if assurion is still giving out replacement tp2s??

Quote:
Originally Posted by Recursion View Post
and hit or miss with whether they're in good shape. it took me until the 4th to get a good one. oh wait, they've been bugging me to return my old one sent back 4 weeks prior. we'll see what happens.
Okay, folks...a little advice:

when you get a replacement phone via insurance, you get a prepaid envelope that has NO tracking whatsoever. I returned my phone the day after I activated my new one. That was near the first of the month. I started receiving nasty-calls two weeks in or so. Then, I received a letter in the mail saying I had not returned my phone. I called right before the end of the month, and was told to try back after the first. I did, and was told they did receive it. Well, that's a month later!

STILL...I get a huge charge on my Sprint account for failing to return the phone. I call Sprint & raise bloody hell. After wasting two hours, I finally have a credit for that amount on my account.

SO...use some form of trackable mailing, like delivery confirmation. Or, you could "lose" your phone, instead of it being destroyed, and you won't risk this lameness. This seems like a total scam to me. They send some cheap, untrackable means for returning the phone, and somehow expect the risk of loss to be on the customer. Total Bullsh!t IMO.

Be careful...
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