[EyeB]

saw a post mention about arrive getting bad esn, just switch to an old phone (maybe like a flip phone $10?) on the line so arrive's esn becomes clear and if line gets cancelled, the flip phone's esn is one that goes bad

edit: have you tested speeds lately? I noticed it earlier this week and just tested it just now. From mobilespeedtest site I'm getting in the 450kbps to 500kbps range that's about a 100-200kbps more than I was getting last month. Not sure what changed but if the speeds are slowly improving then that's good