[aedon]

My mom and I both have SERO, so we have to buy the phones online cause we would loose sero if we buy them instore.
So my mom ordered one online and had it billed to the account.

So now that she payed it off, I was going to order mine.
But it wouldnt let me bill it to the account.
I talked to a rep in the chatt and she said that as of september no new costumer could have a phone billed to the account.

so I said "im not a new customer, ive had an account for almost 10 years now. AND, my mom just bought hers and billed it the the account on october 5th"

So then I got transfered to another chat and I told them the situation and they said "sorry but as of october 5th, all phone payments are requiered upfront, we no longer accept add to bill payments."

so i said fuck it and left the chat