Quote:
Originally Posted by Sc/ant864
Duly noted.
The Boost FAQ at Howard forums is a good resource for knowing what you need and the steps you must take. With Boost and adding a Sprint branded phone it's sometimes hit or miss with multiple csr's, one thing I noticed is using a female to make the call and being as nice as possible pays off. Also some TP2's cannot be put on Boost period...the system just fully rejects them. I personally added my TP2 and my wife's, first call, process took 10 minutes for both phones and I have all the programming info for both phones.
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I understood that when I called, but again hanging up on a customer is not acceptable. I mean it worst case sprint would tell me they will get a manager to call me back at a later time or etc but they wouldn't hang up on me mid call.