Quote:
Originally Posted by austin420
it litterally translates to...
"my goodness yall. i am left speechless by this infighting. so some of us like sprint, some of us like verizon. everybody needs to get along."
then i said noobzorz. i think that means really big noobs. big like dinosaurs.
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@
austin420 I'm not fighting with anyone I'm just expressing my extreme discontent that I've been having with my sprint service.
here's my reply from dan@
sprint.com:
Dear Eric ,
Thank you for contacting Dan@
sprint.com.
I appreciate you taking the time to speak with me today. I apologize for
the difficulty you are having with your Sprint service. As discussed on
our call, I have escalated your network concerns to the network
engineering team for further review to determine what can be done to
resolve your concerns with the data speeds on your HTC Arrive device.
The turnaround time is normally 7 business days. I will follow up with
you on 11/01/11 after 3PM EDT (2PM CDT) with the status of your network
concerns.
During our interaction I also advised the current service agreement for
224-XXX-XXXX ends on 07/15/13. This is due to your corporate discount you
accepted on 07/16/11. Your request to have the early termination fee
waived due to your service concerns would be reviewed after I receive a
response from the network team with their findings.
If you have any questions, please contact me directly at 757-XXX-XXXX. I
am in the office this week Monday to Thursday from 9AM to 6PM EDT and
Friday from 9AM to 1PM EDT.
Thank you for contacting Sprint, we appreciate your business.
Sincerely,
Sprint
gotta love how the turnaround time is conveniently located close to when my next bill is due.