[thesfactor]

Yeah I might hard reset it tonight and try to work with it. The store was being really hard to work with last time around. I had to fight to get a new phone. I have to call sprint back and tell them this phone doesn't work.
The phone is stock, the only apps I have aare whatsapp, google apps and one or two other popular apps. Nothing too crazy...the phone reset itself again a few times since i last posted.

Do you have a MoPho? Does it work perfectly?