[demonike84]

This is a great post, here's what happened to me.

I called the retentions number posted by OMJ, after a short wait a very nice guy answered the phone. He asked why I wanted to cancel my service. I told him that I had no intention of canceling, I mearly want my contracts voided. I also said that I recieved an email from a friend that said sprint had made several changes that affected my bill. He told me that spam was sent out with false info. I started to get a little upset. I then told him that I looked at my bill and saw the supposedlly fake charge. He then told me that since sprint did not go over 3 dollars, they did not break contract. I said, I am looking at the TOS right now and I dont see anything like that. I told him that I did not appreciate the run arround and I will not be one of those customers that just gives up after a little heat. He asked me to wait and said he would get a manager on the line. Then, in classic sprint cs fasion, I was disconnected. But after about 10 mins he called back and said he had spoke with the powers that be and all contracts on all my lines have been reduced to zero.

Kind of a long story but I thought it was worth sharing. Thanks for the great info.