Quote:
Originally Posted by OMJ
a contract is a contract....if they change the terms, you should be able to get out of the contract no matter how long you've been with them.
don't bother calling CS, go straight to retentions 877-775-4886
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Quote:
Originally Posted by Gix1k
They lied to you. Call back. They did this same thing a couple years ago. I got me and my wife out scott free and we went to ATT for iPhones. We then came back for EVO 4G
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I spoke to retentions and they refused to let me out. Spoke to a manager and the manager also refused. The manager then "escalated it" and some other manager took over. They refused to let me out also. They said they have been instructed by corporate not to let anyone out of contract over this.