[CMeys]

I've always had horrible service in my house. My Evo 3D not only doesn't get 4G which it should here, but it rarely stays in 3G, always going to 1X (or maybe 1 bar of service in 3G). Everyone with Sprint has problems in our house.

I decided to pursue this today. First I chatted with support which was a waste of time -- they told me to go in to the store to request an Airave and I could ask if they'd do it for free since I have a problem.

Then I called, and after a brief explanation, they first offered it for $130 with free service. When I said that I understood they gave it to people for free who had problems like I do, she immediately agreed to do that and said I'll receive it in 3-5 days.