Quote:
Originally Posted by bpollina
I not only got mine for completely free but expedited shipping!
Can't seem to get it to work.
questions:
1) Do I HAVE to hook up that external GPS thingy to get it to work? I'd rather not have another wire running around if not needed.
2) People mention the zip code online. I don't even see the device listed on my account! Where do I look?
3) I've seen people say you have to "activate" it. How? Does it do this automatically?
Thanks
Brad
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The device needs to lock onto a GPS signal. If it isn't doing it on its own, then the internal antennae needs to be connected so you can place that near/closer to a window. I had to do this with mine.
The device should be listed on your account as another line, with it's own phone number. If it's not, I'd ask about it. It should show you a MAC address which needs to match the MAC address shown on the device itself.
The way you received yours, like mine, it should be activated already. I had to reset mine before it ever worked properly, you might want to try that.
To Reset:
While the power is on, press and hold the reset button (with a toothpick or some such) the reset hole can be found near the where the power cord plugs in on the device.
After 20+ seconds, power cycle the device and see if you get any different results.