[mobo]

I have no inside information, but after reading threads at sprintusers.com during the former CEO's reign, it seems the CEO spent a lot of time reading forums and wasted energy trying to get even with a much of kids for trying to scam free stuff. I even felt that firing customers who called cs too much might really have had much to do with that. Sprint seemed to be a very negative company from the top down. Good customers were getting a new one ripped by Sprint employee's with the seeming consent of management. Many threads ridiculed Sprint customers or made them feel like fool's. Any complaint was mocked as just an attempt to get something, even if the customer just wanted something fixed that Sprint had screwed up like a bill or order. I definitely get the feeling that things have changed at the top and are trickleling down the corporate ladder. I say thank you Sprint for the new rom and best of luck. You have my benefit of the doubt.

Very good points especially the Euro, I would think that the stumbling block maybe the rep of employee's not engaged and not caring. I have found the local sprint store to be useless and the phone service to be poor, that said every now and then I get great help from a Sprint employee who does care. German companies have a good reputation for taking care of their employees's hopefully if this happens that will "RING" true. please pardon the pun.

Good Luck to all Sprint employee's change is difficult in the short run but usually works well in the long run!!

mobo