[39 Paws]

I need to switch from a Blackberry 8530 to another 8530 (which I purchased privately) because some of my keys are unresponsive and other keys do the wrong things (for example, by End key will type "m"s & "n"s). I'm told that the computer backup will only transfer some things and that I need Blackberry Swiss Army Knife (BBSAK) in order to back up 3rd party apps and all my data. I purchased the no nag version via Paypal but now can't get BBSAK to download. I wouldn't think just switching to an identical phone should be such a hassle. Any advice???