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Old 07-22-2011, 04:21 PM
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DeputyStankus
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Re: Sprint TP2, 3G new fees, forced new plans, no grandfather, no upgrade path

As you know from the other thread, I'm going through a similar exercise right now. What a joke! I'll never understand why companies decide to treat their most loyal customers like dirt.

Plus, the resulting conversations are mind-numbing:

Me, calling Sprint from my TP2: Hi, I'd like to renew my contract and upgrade to a new smartphone.

Sprint: Your current plan doesn't support smartphones.

Me: But I'm on a smartphone right now...

Sprint: No, you can't be.

Me: I am, it's a Touch Pro 2. I bought it from your website, in the "smartphones section."

Sprint: If it's on your current plan, it can't be a smartphone.

Me: *boom* (head exploding)
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