[boe]

I finally got one by playing it dumb. I started a chat session saying I couldn't lock a signal and he said let me check some settings to see if he could solve the issues. I said that I'd read on the forums the airave was helpful to 3D customers. I asked what the airave was. After explained what it was, I asked if he thought that would solve my signal problem. He said yes that would fix the issue and they turned me over to support after he made a note in my file that I needed an airave.