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Old 07-17-2011, 01:28 PM
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Re: HTC TOUCH PRO 2 SCREEN GOING BLANK and Stays There

I finally experienced this "failure to wake" issue!! Yeah, F'ing rejoice, eh? Power button would not wake up the phone. I'm running 1.31Neo, btw.

After hard resetting to only have the same results, I started experimenting and SOLVED this problem for ME. I'm sure there are more than one cause for this issue, but this worked for me:

Step 1: Lay phone on flat surface (table/desk);
Step 2: Insert a mini-USB plug into the jack;
Step 3: Toggle Power Button to confirm USB Jack is the source of your problem;
Step 4: If so, gently push down on plug as you incrementally pull it out of jack while toggling power button each increment.
Step 5: With plug all the way out, toggle power button to see if problem is gone. If not, repeat as follows:
a. gently push down and slightly to the right during step 4.
b. " left during step 4.
c. " up
d. up and slightly to the right...
e. up and slightly to the left...

My situation worked with gently pushing down...that was it. Now, works perfectly.
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