[dougw03]

Wow my experience was incredibly annoying with Best Buy. The woman had the same issue BB always had but when she called, she seemed to not even care and pretty much told me there was nothing she could do. I called Sprint 2 times and both times said they couldn't do it, and was ready to give up all hope until I tried one more time. This time the woman was very kind and basically changed my plan to some $100 plan then when they were done changed it back to SERO-P. 1.5 hours later I was done...never going to Best Buy again!!!