View Single Post
  #4 (permalink)  
Old 06-24-2011, 10:37 AM
craazy786's Avatar
craazy786
Lurker
Offline
Threadstarter
 
Join Date: May 2009
Posts: 9
Reputation: 20
craazy786 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: EVO 3D Purchase Experience for Sero-P Customers - How'd it go?

Just got my phone!

So this is what happened:
1 - walked into the store at 8am and sat down with the sales person at best buy. (btw, she tried to sell me so many add-ons, best buy is nuts)
2 - explained to her that i have sprint employee referral plan and that we'll need to call the employee line to activate. She said fine and we called the line.
3 - while she was on the call, a douchebag sprint rep came over and asked what was going on. after we told him, he said sorry, we can't do this and the sales person hung up the phone. I was like "WTF?!" he then explained to me that Best Buy doesn't get reimbursed for sero deals, so they can't do it.
4 - i called the Sprint Employee line on my phone, spoke to a fellow named Charles and asked if he could help. He was really nice and basically switched me to a everything plus plan temporarily. I had to be slick about it, while Charles knew I was going to be switched back to the Sero, in front of the best buy and sprint rep i pretended I was changing it permanently.
5 - Charles stayed on the phone with me until the Evo 3d was added to my account under the everything plus plan, and as soon as it was added switched me back!

I walked out of the store with the Evo 3d, some accessories that i think i'm going to return, and the Sprint Sero Premium plan! - btw verified it online.

So def. possible to purchase from a retailer, just a bit of a hassle!
Reply With Quote
This post has been thanked 1 times.