[sigma_wrx]

I just wanted to share my experience as well. Im currently on a $30 sero plan w/ my tp2and not due for an upgrade till May 2012. About 2 weeks ago i called retentions to ask about etf and canceling my account. I told them i wanted to switch to a new phone. They moved my eligibilty and now waiting for friday for the evo 3d. I called the same # from the website link today and asked about the $75 renewal rebate and the rep didnt know anything about it. She couldnt access the site as well and said she'd call me back. Got home and called retentions and got offered $50 courtesy credit. 4 hrs later got a call from the 1st rep and said she saw the 50 on my account and added another $25. Great experience for me from sprint cs.