|
Scott,
I wonder if the Sprint PRI got installed on your phone. Are you willing to do a master reset? That may be the only way to fix this. It's basically a hard reset but also erases your phone number from the phone so it must be re-programmed. Doing this is the only way to revert the PRI (Product Release Instructions) back to the original Verizon ones.
Here's how:
Go to the phone pad and type ##RTN#
Click the reset button (right softkey)
Enter your MSL (should be 000000 for Verizon)
After the reset finishes you'll get the Welcome setup wizard like a normal hard reset.
Allow the Verizon extrom to load (you did replace it, right?)
Then go through the re-programming instructions like you did when you first got the phone to put your MDN (phone number) and MSID (may or may not be different from your MDN) into the phone. Then it will soft reset and you should be good to go.
|