Quote:
Originally Posted by Mr.Gadget
I had to call several times to get mine bumped up to gold level (been with them for over 15 years but my current line is only 8 years old so they made me silver), but they did it. They said it will not show up on the account until after the first of June because they only run the update monthly... Hope that is not just lip service! So, I am waiting for mine to update as well.
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According to their system, I've only been w/ Sprint since 12/2007, which is when they switched to a new billing system. I told them I've been a customer since 2002. They filled out some form & submitted to some dept to investigate, and I'm suppose to get something in the mail with my exact anniversary date.
I did call back about my upgrade.....I guess there was some confusion (imagine that). I was planning on using an upgrade from another line on my account, but the full upgrade wasn't till 7/1. all I wanted was to have it moved up to 6/1...So the guy I spoke w/ took care of it this time, plus gave a $45 credit to renew the contract on the line that day. Now that line is eligible for a full upgrade now (which I'l be using for 3D!)....works for me
