hey OP. where in IL do u live? if its anywhere near me u could be experiencing some of the same issues i am, i posted about it along with the reason y this is going on in this thread below:
http://forum.ppcgeeks.com/carrier-di...ad-sprint.html
i also don't know y one has to call and ask around to find out that the problem is currently on their end! the reps working in the store are also aware of this issue but there's no official notice of it on the site ,or anywhere for that matter. nor is there an ETA as to when this will be fixed if it ever is!