No longer a sprint customer due to ongoing service issues w/no resolution in sight
once upon a time I was getting really great service with sprint. my 3G speeds were steadily in the high triple digits to low 1000s that I didn't even bother to use my home WiFi. but now ever since February when this blizzard struck my home town in the far north suburbs of Chicago IL. my service has been shit my 3G speeds are ridiculously slow one example is in my SIG and I've seen much lower speeds than that as well. it took me 10 minutes alone to even be able to begin typing this post. the apps I have don't even work over half the time because my connection speed is so slow, my battery overheats and drains like crazy because it has to fight for a stronger signal. I called sprint and this one rep fucked up my data even more which caused me a hard reset on my arrive just to get it working at its current shitty levels. called sprint another day and was told that cell sites were damaged from the blizzard and are being upgraded and worked on (this was on 4/5 I was promised this would be fixed by 3/25 when I first bought my arrive ). here we are a month later and it seems that my speeds are even worse especially since my home internet is off so I can't use my WiFi like I was. what's more notable is when im at school in Chicago my speeds were like how they were before!! return back to my hometown pure shit again. im soon going to be paying near $100 a month for service as soon as my credits I had them give me run up. they even offered me an airwave after I pay $150 for it to help with my service but it won't work with my 3G service or at all because currently my home internet connection is off. it just seems like no progress at all has been made since its almost may now and it also seems as if they don't give a shit about their customers if they live in a city with a population of less than 100k (population of my county seat where I also get good 3G speeds) im trying to tough this out as much as I can but I've started to consider paying the ETF and then jumping ship to tmobile. what do yall think?
Last edited by eric12341; 11-24-2011 at 04:28 PM.
|