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Originally Posted by 92GTA
This HTC Connection app totally borked data on my phone and also for many other users on XDA. Beware.
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This is what is happening with my Arrive. Worked great for 3 weeks and then I just went to look at the Connection Setup app and noticed it was saying I was on Verizon. So I manually configured to Sprint and boom...lost my internet and cannot get it back.
Spent 3 hours with advanced tech support and still cannot get back online (other than WiFi). What did you do to get it back? Just a hard reset?