Quote:
Originally Posted by info[]box1
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 7.0; Windows Phone OS 7.0; Trident/3.1; IEMobile/7.0; HTC; T7575))
This is fact and if you got a cracked LCD replacement in a sprint corp store with or without TEP after Feb 1 is was against Sprint Corp policies. Not saying it doesn't happen because it does with or without $35 service and repair fee.
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Yeah, sometimes if the customer is particularly irate, we're allowed to replace the screen with approval from our Sprint service supervisor. It's a one-time courtesy thing. If you come back in 2 weeks later with a busted screen, we're not replacing it again.