Quote:
Originally Posted by Sunsparc
No, I'm not confusing it. That was the official communication of the new policy sent to us on Feb 1st. Any display/lcd/lens/whatever with a crack 1 inch or longer, or multiple cracks, is considered damaged beyond repair. Insurance claim, deductible, device.
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Well then... I guess sprint is becoming crappy again. If the att, tmo deal goes through sprint is definitely in trouble. They made huge leaps with their customer service and then made even better changes with their repair policy but I guess they like shooting themselves in the leg over and over again. Oh well. I guess my friend got lucky those couple times they fixed his phone with the cracked screen.
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