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Old 03-31-2011, 09:57 PM
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purian23
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Re: Outlook Sync Error on HTC Arrive / WM7 Error 85030027

Quote:
Originally Posted by TexasAggie97 View Post
My error reads "You'll need a personal certificate to connect to mail.******.com."
Error Code: 85030027

The problem is, my IT Admin sent me the certificate via gmail, I downloaded and opened it and I thought that was the fix. Unfortunately it wasn't a fix because even after a restart, it still gave me the error.

Now, I can't even sync my outlook contacts so I have no numbers/names in my phone like I was able to do with my old Mogul and ActiveSync!

One of hte reasons I purchased a WM7 device was so that there would be no compatibility issues. However, employees with iPhones and Android devices have zero problems, but I do!!!

Does anyone have a fix or workaround I can try????
Did you click on the advanced tab to input your webmail address, basically the address w/o the Http that you can log onto from your home pc vs being on your work pc?

I had to go to the advanced step and it synced right up, but again, i know all the info for my specific server, yours would differ.
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