[KIOWA69]

well i feel your pain kind of, had a tower out in my area for the last week so i haven't been able to receive calls, texts, or emails, called sprint every other day to see what the deal was and although everyone was nice and tried to help they couldn't do anything about the tower being down, so finally after exactly one week <tonight> i called and got a chic <i thought i was done for>, she said that the problem with the tower was 88% fixed, i said well i must be part of the other 12% that's not fixed, but she actually helped me and got the phone up and running, was surprised she did it, she basically forced a profile update, prl update and reentered my msid and msd and got everything back up and running, so basically just wanted to say that i know how it feels to be frustrated, but keep trying and escalating the issue and it will get fixed, good luck.