Quote:
Originally Posted by inmnbob
Thanks all. I didn't want to imply it was a scam but rather a support nightmare of finger pointing. Thanks for the ideas. Good to know that others have worked through this
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i had the same issue after i returned my original evo and decided to purchase it on ebay for $300.. best buy didn't change my records because the employees are idiots there. i made the best buy sales person call sprint and resolve the issue.
the rep for sprint got the manager involved because she couldn't update the plan, but it was done on that call.