[gdavis612]

Little update about my trip to the sprint sotre today.. i made sure to call sprint CSR before i went and made sure they replaced screens.. she said it would be NO problem... so the store opens at 12.. get there at 11:50 and there are 6 people waiting out front.. no big deal.. so i get into the store and wait.. 20 mins and the guy 2 people ahead of me walks up with a cracked screen.. guy gets a replacement phone i wait 15 more mins and its my turn.. so i walk up set my phone down.. guy doesnt even ask for my phone number and says i need to file a claim.. i just stare at him for a second and say.. what about the guy who just got a replacement phone cause of his cracked screen.. he just hands me a card and tells me to file a claim and have a nice day as im walking out a guy 7 or 8 people behind me said.. cracked screen? i said yeap.. showed me his evo shook his head and left.. told him he had to file a claim.. we both thought it was bs.. so i called sprint and they credited me 75 bucks off of my bill and are sending me a brand new phone