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Old 03-08-2011, 06:48 PM
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Karl
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Re: *Help* Do I need to un root to take in for service?

Quote:
Originally Posted by mikewest View Post
That only depends on the Sprint Store, the one near my home will find ANY reason to deny you, whether it is related to the problem or not.

Just try to take in an HTC mogul with a scratch on the battery door, complain that its hard to hear the person you are area talking to. (in my case, it sounded clear, but as if the volume was all the way down.)

According to them, the scratch on the battery door voided my factory warranty AND the TEP...

I recommend that you unroot regardless of the source of the problem, it can save headaches and heartaches that Sprint loves to inflict upon us for no good reason at all, aside from maintaining their bottom line.
tell them to show where in the TOS that rooting invalidates your warranty

warranty work comes outta the store profit margin
thats why theyll lie to you saying dumb stuff voids warranty
or they cant fix it and youll have to you TEP
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