[Karl]

Originally Posted by Fat Tony

I did explain in detail that the insurance is for lost, stolen, damaged, dog ate it, kid flushed it which is why they charge a deductible. Why should something that is not my fault cost me money? It's HTC & Sprint's problem.

The way she was acting it was like she had to buy me a new phone out of her pocket or like she'd get points taken away from her for making the swap.

I can't wait until tomorrow! I am going to call to make sure she is in and take a video. Um, it'll be crappy quality because it'll be from my Blackburry (that's hot they say it in Houston, BlackBURRY). Audio will be hilarious because I will remind her of Friday's conversation.

i wouldn't doubt if swaps or warranty work didnt take from their profit margin