|
Re: Sprint wants me to file with TEP rather then fix my phone (pink camera issue)
Yeah pink camera issue is a software issue, which has nothing to do with filing an insurance claim. Insurance is only used for physical damage, liquid damage, and lost/stolen.
It's sad to say that reps at some stores just don't get it. If you had come into my store with the pink camera issue, I would have fixed it no questions asked.
__________________
Sprint Service Technician rocking an Evo 4G.
|