[SultanH]

Like I said before it doesn't seem to be a software issue. Here's the logic:

1)The software on all these phone are the same. (Same ROM image). When you Hard reset the phone without any other programs installed the problem still occurs

2) It doesn't happen on some phone with the same software

3)The hardware on all these phones are the same

4) When you hard reset the phone the only thing that is not refreshed is the programming that Sprint does on it that includes the phone number and bunch of other things. I believe this programming is not properly done on some of these phones

Can someone who has a phone that this occur on very frequently have the store reprogram it and report back. On ours it takes a few weeks to reoccur. So we can't test it and see quickly if it got fixed.