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Originally Posted by KarlE
I took in one of my EVO's for a dead pixel today, i told the sales rep its rooted he said they probably wont fix it then, i said will see what happens
the sales rep came back and told me the tech said they wont fix it cuz its cosmetic (he didnt say the wont fix it cuz its rooted)
and it doesn't effect functionality
so i told him let me talk to the tech
so i tell the tech its not a cosmetic flaw its a hardware issue and regardless its covered under manufactures warranty cuz it happened within the year and i also told him the fone is rooted all he said it thats fine long as its not a software issue it covered even if its rooted
so at the Sprint Store on Stockdale Hwy in Bakersfield the techs r honest will at least the one i spoke too
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A trick I learned, sometimes massaging a dead pixel will bring it back to life. Just passing it along. Massage over and around it, may kick it into gear may not.