Quote:
Originally Posted by lefty11
no kidding? I won't rant on this issue but if Sprint doesn't want to honor a full warranty on something SPRINT sells , then maybe they should let HTC sell the phones and Sprint should just sell the service and not tell you the first thing you need to do when you have a problem with your phone and they cannot fix it over the phone, is to bring it into a Sprint repair center. I understand you are the awesome Sprint Tech rockin the EVO but wasn;t aware you were a paid spokesperson also.. My car is made in Detroit, I don't take it back to Detroit for warranty work , and when I need to return a defective product to Walmart or somewhere else I bought it , I do not expect to have to pay the Walmart a fee to look at it and then tell me its covered under warranty , so now we can exchange it .....
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If your car was made by Ford, you take it to Ford for warranty work. If it isn't a certified dealer that is working on it you can void the warranty of your vehicle.
If you buy something from a store that goes out of return policy, they don't have to take it back, no matter how much you really want them too. I'm not saying they're right for this, but that's how it is. They can tell you that you can call the manufacturer which is the company who will be dealing with their own warranties.