Quote:
Originally Posted by malibu_23
when u enter the wrong code 10x it asked if u wanna reset it by entering the registered gmail password. if this in indeed your phone, then you can just enter ur gmail pw and the lockscreen credentials are reset and removed. you then have to reapply it if you choose.
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That doesn't work every time though. I've had customers come in that tried to put in their correct Gmail info but the device still wouldn't unlock. Ended up having to hard reset it (or reflash a nand backup if they were so inclined).