[abednego]

Chats & eCare are clueless.

I sometimes wonder if they're even Sprint employees... or from a third party vendor. You need to confirm with account services, who specialize in SERO plans.

I have e-mails as well from eCare, saying that there is no fee in addition to the $40 SeroP. Debating whether or not I should push it though... I'm sure 24/$10 discounts are still available.